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Can I continue to use my own doctor?
Yes, you may continue to use your own doctor or you
can be referred to a local
physician by the facility.
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What are the visiting hours?
There are no set visiting hours and families may visit their
loved ones at any time. For specific details, please contact
our business office at 716-662-0651.
- Is
the facility licensed by the state?
Yes, the facility is licensed and inspected by the New York
State Department of Health.
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Are licensed nurses always available?
Yes! While not required by state regulation, professional
nursing staff is on site at Orchard Heights 24 hours a day 7 days
a week. We believe that the presence of a trained professional
nurse improves the environment for your loved one.
- What happens when I have an appointment outside the residence?
The business office is pleased to assist residents in their
transportation needs for doctor's appointments or other
errands, within the immediate area.
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Can I bring my own furniture?
Yes! We encourage each
resident to bring their own belongings--this is your home and
we will accommodate you in any way!
- How do I schedule a tour?
Just call us at 716-662-0651. We would be happy to arrange a tour at your convenience.
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