Words of Praise for Orchard Heights Assisted Living Residence
"My son is a physician, and he is the person who did his homework about Orchard Heights. We were both very pleased with what we learned about the residence, before I even got here!"
-Martha, Resident since 2005
"My daughter Barbara said to me the other day, 'They couldn't give a nicer gift to these older folks than this lovely, warm residence.' I couldn't agree more. What else could we ask for? . . . I worked for the Courier Express newspaper for 25 years. I was the secretary for the 'head honcho,' so I know how a good business is run. These people know how to run a business! It is all about customer service and I always feel like I matter here! " -Stella, Resident since 2004
“To the Staff of Orchard Heights . . . I just needed to tell you what a wonderful job you are all doing. I never worried about my dad. I knew that I could call at anytime of the day or night and see how he was doing. I also knew that I would be informed day or night if anything was not right. If he was not feeling well or what ever the case may be. I have had many conversations with the nurses and the administrator Gary. I felt I could call the business office to discuss my father’s financial situation at any time. I would stop in at different times during the week, but mostly on weekends. I knew that Connie or Pat would direct me to where my father would be at the time of my visit. I told many of my friends how comfortable I was with my father being there and they too placed their mother or father there. I want to commend the nurses who in July worked fast to call 911 for him. The speediness of their actions helped save his life. I will be forever grateful, because it gave me a little more time with him. Orchard Heights is a special place and without it, I would not have been able to provide the care my father so deserved. I could not have given him care 24/7. Therefore, I just needed to say thank you for the care you give the residents of Orchard Heights. I needed to say thank you for the care you gave my mother for the short time she was there. Most of all, thank you all, every one of you who touched my father’s daily life while he was there. You will all be remembered fondly.” –Daughter of an Orchard Heights Resident
“I wanted to express our gratitude for your help in finding and placing my father at Orchard Heights last June. We believe that living at Orchard Heights allowed my father to have the best year of his life in the last decade. Without your guidance, we wouldn’t have found Orchard Heights, and we are very thankful that his choice of residence gave him such a positive experience. Thank you again for your support and guidance.” -Daughter of an Orchard Heights Resident
If you are looking for Assisted Living or Memory Care in the Orchard Park or Buffalo-Niagara area , we would love to have you pay us a visit. Call 716.662.0651 for a tour and complimentary lunch. |
